The larger the enterprise, the more important the map. And the larger the map, the more important the measures. Following the data wherever it leads, using the map, measuring performance, driving more effective collaborations in pursuit of big goals: This new way of governing might have started with local government, but it did not stop there. After CitiStat came StateStat.
Browse this gallery of examples, exercises, and resources supporting the ideas and concepts presented in Chapter 7 of Smarter Government: How to Govern for Results in the Information Age.